Sunday, November 23, 2008

Lively, and Three Other Google Flops

Google was once invincible and unable to make a mistake. Well, although its share price is not what it used to be, one can argue they’re still invincible in most areas they’ve dabbled in, but the mistakes and flops are now piling up.

Google Lively, a virtual world in which users can create their own environment and avatar and communicate with each other, is about to be shut down. True, this was one of Google’s 20% projects, meaning that it was created by one of Google’s engineers in their “spare” time, but still, time and money were invested in it and it flopped badly, with hardly anyone ever using it. Competing with Second Life is obviously not something that can be done casually.

The most clear example of a Google failure, however, is Google Answers. A high profile project and a direct competitor to Yahoo Answers - which, by the way, is still operational - Google Answers was shut down back in 2006. Its model of experts answering questions (instead of just having an open model with everyone answering, like on Yahoo Answers) didn’t hold up too well, and although the service is still a valuable resource, it wasn’t meant to be.

Jaiku has not officially flopped yet. But, the fact remains that after acquiring the service back in 2007 Google has done absolutely nothing with it, while Twitter - Jaiku’s direct competitor - has grown immensely. Hell, even other competitors in the space, such as Pownce, have experienced better growth than Jaiku, which can be seen from the Compete traffic comparison below.

No innovation, no new features; in fact, after the service was acquired by Google, its official blog has had only two updates: one to say that the service is back up, and another to warn about maintenance downtime. Perhaps Google has something huge in stock for Jaiku, but from what can be seen on the surface, it’s going nowhere.

Directly related to the Jaiku-Twitter story is Dodgeball, another short messaging service that Google had acquired in 2005. Unlike other Google flops, this one wasn’t entirely wrapped in nice, apologetic words. Dennis Crowley, the founder of Dodgeball, was frustrated with his experience working with Google, and he claimed that Google simply didn’t think Dodgeball was worth investing any resources in. It’s no secret that every startup’s wet dream is getting acquired by Google, and the Dodgeball incident has so far been the only stain on Google’s near perfect resume.

Is there a lesson that can be learned from these mistakes? Perhaps it’s still too early to tell, but if you add Orkut - Google’s social network which is arguably doing well, but also hasn’t done anything revolutionary lately - to the mix, it becomes fairly obvious that Google is not good at building communities. One more reason to bet on Facebook one day being bigger than Google, if you’re the betting type.

Source: mashable.com